Career opportunities

INTERNAL & EXTERNAL POSTING

Position: Manager, Supports and Services

Reports to: Director of Supports and Services

Professional Principles:

The function of all agency staff and services is one of supporting the participation of individuals with intellectual disabilities in the life of the community through promotion of the following circumstances:

• Minimize restrictions on people’s lives, enhancing their life long opportunities for effective, rewarding participation;
• Enable people to gain more control over their own lives
• Enable people to build their own career and lifestyle at home and in leisure pursuits; and
• Ensure security of the person in his or her home and protect against imposed discontinuity of relationships with family and chosen people.

While Community Living Glengarry employs people in many different classifications, it is the role of all agency employees in their individual assignments to support people with intellectual disabilities in ways that adhere to the basic spirit of the agency vision, mission and guided by CLG’s Commitments, Core Values and Expectation of All Employees.

Summary:

Under the direction and supervision of the Director of Supports and Services, the Manager implements, sustains and monitors person-centered service and support practices (individualized and for their families) aligned with the organization’s vision, mission and strategy.

Supervision Exercised:

Accountable to all staff (direct reports) that the manager has been assigned to in the organizational chart, which includes full-time support workers, part-time support workers, casual support workers as well as night staff.

POSITION QUALIFICATIONS

Education:

The ideal candidate will preferably possess completed Post-secondary Diploma in Human/Social Service or completed University Degree in Social Services.

Experience:

• A minimum of 5 years’ experience working with people with intellectual disabilities.
• A minimum of 3-5 years of management and progressive leadership/supervisory experience preferably within the Developmental Services Sector, preferably in a Residential and/or Community/Family support role.
• Preference will be given to those who have had experience within a unionized work environment.
• Demonstrated experience in policy development and project management
• Strong communication abilities, both written and oral; and presentation skills to groups large and small
• Exceptional interpersonal, organizational and problem solving skills
• Able to maintain a professional attitude; ability to handle stressful situations
• Able to maintain confidentiality and conduct work within appropriate privacy standards
• Demonstrated initiative and team spirit
• Able to manage multiple tasks and competing priorities.

Certification:

• Valid Ontario Driver’s license, valid First Aid, C.P.R. and C.P.I.
• A clean criminal vulnerable sector reference check (completed within the last 6 months) prior to the interview

Languages:

Fluently bilingual (written and oral) (Designated Position)

French and English

• • Oral expression – Level A
  • Oral comprehension – Level A
  • Reading comprehension – Level A
  • Written expression – Level A

Skills:

• Demonstrated strong interpersonal, teambuilding, leadership and Human Resource skills i.e. employee relations, collective agreement negotiations, employee interviews/recruiting.
• Excellent communication skills, verbal and written
• Proficiency with information technology (Microsoft Office, AIMS system, ADP system)
• Ability to compile and review data, prepare and present recommendations and reports, internally and externally
• Demonstrate analytical and creative skills i.e. develop support strategies for individuals

Knowledge:

• Knowledge of relevant Legislation, Acts and Ministry Directives
• Excellent organizational skills
• Knowledge of community resources
• Knowledge of Person Centered approaches and Quality Assurance 2008

Working Conditions:

Effort (Mental & Physical):

• Listening and attentiveness when working with individuals, support network and staff
• Flexibility, to attend seminars and conferences (may be overnight), if required,
• Working flexible hours, when needed (i.e. training, emergencies etc.)
• Physical support may include lifting and transferring the individual. Provide support with activities such as cleaning, yard maintenance and work related duties. (This is as a mentor)

Physical Demands:

Physical demand level: Manager, Supports and Services is classified in the light strength category according to the Physical demands analysis.

Equipment Operation: Required to operate general office equipment, such as computers, adding machines, fax machines, photocopiers, printers and telephones.

Contact with others: • Individuals and their families/friends • Volunteers and students

Work Independently/Group: Works independently to complete tasks. Required to work as a team to accomplish tasks and problem-solve.

Deadline Pressures: Must have the ability to work efficiently and prioritize tasks to meet deadlines

Hours of Work:
• 35 hours a week
• Participates in the regular on-call rotation
• Participates with the management & Administrative team in the agency events such as Fundraising etc.
• Attends meetings, links with community group, funders or stakeholder

Anticipated Starting Date: To be Determined

Submit a cover letter stating why you are the person for the position and a resume on or before 2:00 p.m., February 12, 2025 to:

Human Resources Department
Community Living Glengarry Inc.
332 MacDonald Blvd,
Alexandria, ON K0C 1A0
Email: hr@clglen.on.ca

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Community Living Glengarry Inc. will provide accommodation, accessible formats and communication supports for the interview process upon request. We thank all interested applicants; however, only qualified applicants will be contacted for an interview